Step 7: System Use Tracking

This is the last step in the implementation process. During System Use Tracking, time is take to monitor how well the system is being used by the trained system users. Step 1 to 6 are meant to provide a strong foundation for optimum system use then Step 7 evaluates the effectiveness of these steps. During this phase, specific minimum system use is established before being monitored for 3 months.

This monitoring process allows the steering committee to take corrective or remedial action when they notice that the system is not being used optimally. The corrective actions might involve retraining the system user or in extreme cases the user might need to be replaced. If the functional leader establishes that someone does not have the technical competence required or they do not have time they should strongly consider replacing the individual. Below is an account of the minimum system use that will be expected for each team. This minimum will be tracked for 3 months.

Follow-Up and Integration Team

Visitor Information Capture Team

– Weekly capture of visitors information

Visitor Follow-Up Team

– Weekly related follow-up activities

New Member Integration Team

– Weekly related integration activities

Evangelism and Outreach Team

Evangelism Planning Team – Number of Programs

– 1 Evangelism program with the 3 month measuring period

– 1 Outreach program with the 3 month measuring period

Digital Missions Team – Target Audience

– Website Traffic – 70% of Target

– Facebook Likes – 70% of Target

– YouTube Subscribers – 70% of Target

– Twitter Followers – 70% of Target

– Instagram Followers – 70% of Target

Digital Missions Team – Content Posting

– 2 Facebook Posts per Week

– 1 YouTube Posts per Week

– 2 Twitter Posts per Week

– 2 Instagram Posts per Week